Do you ship internationally?
No, only to addresses in the United States.
How soon do you ship after I order?
Usually within 1–2 business days.
And how long does delivery take?
3–5 business days within the US, after the carrier picks up the package.
Is shipping really free?
Yes, shipping is always free on our orders.
Which carrier will deliver my package?
We use USPS, UPS, or FedEx, whichever makes the most sense for your address. Your tracking email tells you which one.
What if I want to return something?
You have 30 calendar days from delivery. Items need to be unused and in the original packaging. Just email us to get started.
Do I pay to send a return back?
No, returns are free. We provide the label, and there are no restocking fees.
What if my item arrived damaged or has a quality issue?
Send us a photo. We’ll verify it within 1–2 business days and get a replacement or refund going.
How fast will I get my refund?
We process it 1–2 business days after the return arrives. After that, it typically takes 7–10 business days for the funds to appear with your bank.
Can I exchange something?
The simplest way is to place a new order for the item you want and return the original for a refund.
What payment methods do you take?
Visa, MasterCard, and PayPal.
Are you part of that other brand with a similar name?
No. We’re an independent brand, not connected to any company with a similar name.